Privacy Policy

Last updated: December 30, 2025

The Bend (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you can make regarding your data.

1. Information We Collect

To provide you with the best experience, we collect the following:

  • Personal Identifiers: Name, email address, and contact information.

  • Payment Data: Payment information is processed securely by trusted third-party providers (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.

  • Course Engagement: Data on lessons viewed, materials downloaded, and support requests submitted.

  • Technical Data: Website browsing behavior, cookies, IP addresses, and device information via analytics tools.

2. How We Use Your Information

We use your data to:

  • Deliver and improve our products and services.

  • Provide customer support and respond to inquiries.

  • Send course updates, newsletters, and related marketing (which you may opt out of at any time).

  • Process secure transactions and prevent fraud.

  • Comply with legal obligations. We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

We never sell your personal information to third parties. Ever.

3. Data Protection & Security

We implement industry-standard security measures (such as SSL encryption and access controls) to protect your data. However, no method of transmission over the internet is 100% secure.

Note for High-Conflict Situations: We understand the sensitive nature of our Course. We encourage you to use a private email address and secure devices if you have concerns about unauthorized access to your accounts by third parties in your personal life.

4. Third-Party Services

We utilize third-party tools to run our business, including:

  • Payment Processors: (e.g., Stripe)

  • Course Platforms & Email: (e.g., Substack, Mailchimp)

  • Analytics: (e.g., Google Analytics) Each of these providers has its own privacy policy governing how they handle your data.

5. Data Retention

We retain your personal information only for as long as is necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights & Jurisdiction-Specific Protections

Regardless of where you live, we strive to provide high standards of data privacy. Depending on your location (such as the EU under GDPR or California under the CCPA/CPRA), you may have the following rights:

  • The right to access, correct, or delete your personal data.

  • The right to data portability.

  • The right to object to or restrict certain processing of your data.

To exercise any of these rights, please contact us at hello@itsthebend.com. We will respond to your request in accordance with applicable law.

7. Children’s Privacy

Our services are intended for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

9. Contact Us

Questions or concerns? Email: hello@itsthebend.com